Anthem In. Case Management Jobs

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Anthem, Inc Manager, Associate Relations Team - Atlanta GA (PS27439) in Atlanta, Georgia

Manager, Associate Relations Team - Atlanta GA (PS27439)

Location: Atlanta, Georgia, United States

Requisition #: PS27439

Post Date: Sep 09, 2019

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Manager, Associate Relations Team - Atlanta GA

Responsible for leading a team of associate relations consultants who manage simple to complex associate relations issues including but not limited to:

  • Corrective actions, conflict cases, investigations involving harassment, retaliation, or discrimination claims, coaching, performance management, and/or other associate relations policy questions.

  • Provides leadership, advice, guidance, coaching, and training to the team; champions the career development of team members; manages escalated cases and facilitates triage intake to ensure timely and effective case management.

  • Collaborates with human resource business partners to drive integrated human resource support to the business and partners with legal team to address compliance or legal issues.

This position is located (No relocation assistance is available)

Capital City Plaza 3350 Peachtree Road NE Atlanta, Georgia 30326

Qualifications

Requires

  • BA/BS degree; 5-7 years of human resources experience;or any combination of education and experience, which would provide an equivalent background.

  • 5 years of employee relations experience, doing in-depth investigations

  • Possesses strong communication and active listening skills;

  • Demonstrated ability to manage high stress situations.

  • Experience leading, coaching, and mentoring peers

  • Microsoft Office (Excel, Word, Outlook)

  • Strong Analytical skills (Ability to extract data)

Preferred

  • HR designation strongly preferred (PHR, SPHR, SHRM-CP or SHRM-SCP).

  • Experience managing direct reports

  • Microsoft Office (Power Point)

  • Experience with PeopleSoft

  • Experience with Tableau

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran

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