Anthem In. Case Management Jobs

Job Information

Anthem, Inc. Behavioral Health Case Mgr I/II in Jonesboro, Arkansas


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of healthcare.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Location: This position services our PASSE members in Arkansas. Arkansas residency is required.

Hours: 8:00 am - 5:00 pm, Monday through Friday, with potential evening or weekend hours to meet the needs of our members.

The Behavioral Health Case Manager is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. This position is primarily member-facing and involves complete clinical assessment.

Primary responsibilities include, but are not limited to:

  • Use appropriate screening criteria, knowledge and clinical judgment to assess member needs.

  • Conduct assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment.

  • Monitor and evaluate effectiveness of care plan and modifies plan as needed.

  • Support member access to appropriate quality and cost effective care.

  • Coordinate with internal and external resources to meet identified needs of the members and collaborates with providers.


  • Requires Master’s degree in social work, counseling, or related behavioral health field, or any degree in nursing.

  • Requires a current, active, and unrestricted LCSW, LPC, LMFT, LMHC, RN or clinical psychologist license, from the state of Arkansas.

  • Requires 3+ years of clinical experience in social work, counseling with a broad range of experience with complex psychiatric and substance abuse, or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background.

  • Telephonic and/or face-to-face behavioral health case management experience is strongly preferred.

  • Experience working with I/DD population is preferred.

  • Up to 30% local travel is required visiting members in their homes or in a care facility.

  • Experience with community mental health resources, CSB (Community Service Board), or similar is preferred.

  • You must be competent in Microsoft Word, Excel, and Outlook.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2019 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.

REQNUMBER: PS41538-Jonesboro-Jonesboro