Anthem In. Case Management Jobs

Job Information

Anthem, Inc. BH Care Manager I or II in Wallingford, Connecticut


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

BH Care Manager I or II Job Family

*May be hired as a Behavioral Health Care Manager Level l, or Level ll depending upon the level of education, skills, and relevant experience.

Location: work at home

Responsible for managing facility-based care with Psychiatric and Substance Abuse facility-based and outpatient benefits through telephonic or written review. Facility-based care includes Acute Inpatient, Detox, Residential, Partial Hospitalization, and Intensive Outpatient levels of care.

Primary duties may include, but are not limited to:

• Uses appropriate screening criteria, knowledge, and clinical judgment to assess member needs to ensure access to medically necessary, quality behavioral healthcare in a cost-effective setting following UM Clinical Guidelines and contract.

• Refers cases to Peer Reviewers as appropriate.

• Performs facility-based, psychiatric and substance abuse initial reviews and assessment of care, and continued stay reviews to ensure coordination, of care, case planning, monitoring, and evaluating facility-based care to promote quality member outcomes, to optimize member health benefits, and to promote effective use of health benefits and community resources

• Will serve as a resource to other BH Care Managers.

• Assists with more complex cases, and may participate in inter and intradepartmental teams, projects, and initiatives.

• This Care manager job requires the candidate to be able to type very fast while they talk to the Utilization Review staff person on the phone and receiving from them specific details about how a member (patient) is doing.

• Review information is either provided on the phone live or from their voicemail.

• Ability to work on multiple computer platforms simultaneously to manage caseload in addition to excellent typing skills


BH Care Manager I or II

• Requires a Master’s degree in social work, counseling, or a degree in nursing

• Requires 3 years of clinical experience providing treatment to individuals with complex psychiatric and or substance use disorder diagnosis

• Requires Current active unrestricted license to practice as an RN LCSW LPC LMFT LMHC or Clinical Psychologist within the scope of licensure in the state you reside in

• Requires experience working on multiple computer platforms simultaneously

• Requires excellent typing skills

• Preferred experience in case management or utilization management

• Preferred experience in managed care

*May be hired as a Behavioral Health Care Manager Level l, or Level ll depending upon the level of education, skills, and relevant experience.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.